Canny: Smarter Feedback Management
- nonacosa
- 1 min read
Product Highlights
Picture this: all those scattered user feedback from emails, chats, and support tickets get automatically captured, deduped, and organized by AI—plus it even asks follow-up questions to clarify needs. Canny feels like having a tireless assistant curating your feedback hub. I tried their Autopilot feature; it snagged casual user complaints from Slack and generated priority scores instantly. The killer part? Building public roadmaps so users see their ideas in action—this alone cuts down support tickets dramatically. Whether you’re a startup saving PM hours or a large company syncing cross-team insights, it’s a game-changer.
Pricing Model
Not specified
Recommendation Reasons
AI auto-captures feedback from multiple channels, eliminating manual work
Smart deduplication and scoring formulas make decisions data-driven
Public roadmaps with update notifications boost user engagement transparently
Website Link
Canny: Customer Feedback Management Software and Tools
canny.io
